Direct reservations are especially important for each hotel, as this way you do not have to pay fees and commissions to third parties. As mentioned in the first part of...
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CERTIFICATES
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Who are we?
UPguest is an innovative product-service that offers specialized marketing for hotels. We help hotel owners and managers increase direct bookings, build an excellent reputation for their brand and achieve high results using the potential of new digital technologies.
Our services
In the last few years, our team has been actively working with many different clients from the hotel, restaurant and tourism industry. This helped us gain expertise and know-how, which we used to design our services.
UPguest offers a select range of high-quality services to elevate your hotel to new heights. It is really important for us to offer an individual approach, fully consistent with the needs and specifics of each hotel, because we understand that every business is different. That is why our services are designed to be flexible, efficient and fully applicable to your hotel – without unnecessary fees and additions.
UPguest is your reliable partner who will help you build and establish your online presence to get more direct bookings, excellent reviews and satisfied customers.
Online marketing
for hotels
We will help you find the most suitable channels where you can successfully promote your business online. Using ads and SEO optimization, we will create targeted search for your brand to turn your website visitors into loyal customers.
Digital PR and
Communications
Timely communication and excellent hotel reviews are a major factor that users rely on to make a reservation. Show your business in its best light to ensure full rooms and always satisfied guests.
Branding
and Design
Our Branding and Design service is designed to help your hotel tell its story and build a unique brand identity. From the logo, through the business card, to your posts on social networks – every little detail matters!
Consultations
and strategies
To stand out from your competitors, you need a clear strategy specifically tailored to your hotel. Our specialists know the market very well. They will give you working tips and fresh ideas to achieve the desired results.
Web design
and Support
Build a modern and functional website to strengthen your online presence and get more direct bookings. Our web specialists will eliminate any problem and make sure your website is always up to date to inform users about all the offers and promotions.
They trusted us
The team is truly unique - young and ambitious people, with an easy-going approach, responsible and results-oriented, sparing no time and effort in achieving the goals. And the results keep coming - the occupancy of the hotel is rising. Our hotel has become really "visible" and preferred by individual guests and corporate partnerships.
Ruskovets Thermal SPA & Ski ResortHotel Resort 
The UPguest team created the website of our hotel complex, as well as the online store that goes with it. We have created new opportunities for online wine sales. Then we started campaigns for online advertising on social networks, creating blog content and SEO for Google. I recommend them!
Chateau CopsaWine Complex 
The UPguest team, specialized in hotel marketing, has created a new website for the hotel "St. George" as well as SEO and marketing activities. I can sum up the results of their work as excellent. Modern thinking, professionalism and dedication to the project.
Saint George HotelSaint George Hotel 
We are extremely pleased with the online advertising of our hotel. We reached a large audience that was committed to our content and most of them made reservations. We achieved very good results with the help of creativity, dedication and professionalism!
Hotel ComplexHotel Complex 
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Building a comprehensive content strategy in different channels to attract and engage more potential customers.
Creating and publishing interesting posts to show the benefits of your hotel and turn users on social networks into guests.
We create targeted and effective advertising campaigns to increase direct bookings.
We use targeted e-mail campaigns with special offers to attract reservations from the existing customer base that you have built.
Our specialists will create a modern look for your website, which will build trust and make it easier for users to choose your hotel.
We use well-established SEO techniques to improve search engine rankings and increase organic traffic to your website.
We take care of the excellent reputation of your hotel by preparing special materials to share all important news, achievements and events in the public space.
We will help you improve the experience of hotel guests, which will help you get excellent reviews and feedback.
We use social networks to interact in real time with your guests. We share content created by guests during their stay.
We create mobile applications and games to increase the satisfaction of your guests’ stay, as well as to promote additional hotel services and activities.
Together we will analyze and improve the methods of communication with customers during their stay to ensure a smooth transition between getting to know your business online and their real experience in the hotel.
We prepare special questionnaires that your guests will receive after leaving the hotel to evaluate their stay and share their impressions of your online presence. We analyze the results and propose measures for improvement.
We take advantage of email marketing to encourage users to leave feedback and share photos of their stay. We build a special program to turn your hotel guests into loyal customers.
We create posts with guests-generated content (photos, reviews, etc.), which create more trust among users on social networks and build the “human” face of your hotel.
We encourage guests to leave their reviews and recommendations for their stay, following and responding to their feedback to increase the positive rating of your hotel.
Building a comprehensive content strategy in different channels to attract and engage more potential customers.
Creating and publishing interesting posts to show the benefits of your hotel and turn users on social networks into guests.
Creating and publishing interesting posts to show the benefits of your hotel and turn users on social networks into guests.
We take care of the excellent reputation of your hotel by preparing special materials to share all important news, achievements and events in the public space.
We use well-established SEO techniques to improve search engine rankings and increase organic traffic to your website.
Our specialists will create a modern look for your website, which will build trust and make it easier for users to choose your hotel.
We use targeted e-mail campaigns with special offers to attract reservations from the existing customer base that you have built.
Together we will analyze and improve the methods of communication with customers during their stay to ensure a smooth transition between getting to know your business online and their real experience in the hotel.
We create mobile applications and games to increase the satisfaction of your guests’ stay, as well as to promote additional hotel services and activities.
We use social networks to interact in real time with your guests. We share content created by guests during their stay.
We will help you improve the experience of hotel guests, which will help you get excellent reviews and feedback.
We encourage guests to leave their reviews and recommendations for their stay, following and responding to their feedback to increase the positive rating of your hotel.
We create posts with guests-generated content (photos, reviews, etc.), which create more trust among users on social networks and build the “human” face of your hotel.
We take advantage of email marketing to encourage users to leave feedback and share photos of their stay. We build a special program to turn your hotel guests into loyal customers.
We prepare special questionnaires that your guests will receive after leaving the hotel to evaluate their stay and share their impressions of your online presence. We analyze the results and propose measures for improvement.
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